Now Hiring - Sales Engineer in Boston, MA

About HqO

As the leader in workplace experience technology, HqO is revolutionizing how people connect with each other and the places they work — right from the palm of their hands. Composed of an award-winning app, analytics suite, hybrid work tools, and a flex space management system, the HqO Workplace Experience Platform empowers top employers and commercial property teams to create personalized experiences that engage and delight the people at their properties and inform data-driven decision making. Active in over 200 million square feet and across 25 countries, 57% of the Fortune 100 rely on HqO to build meaningful relationships with the people in the workplace every day.

We’re backed by some of the world’s most prominent VC and real estate companies, and growing rapidly across the world. We’re driven by our core values of Let’s Go (Learning, Excellence, Truth, Service, Goodness, Ownership) which define our culture and push us to do our best work every day. If you want to join a stable, fast-growing, and highly collaborative and supportive team that is at the forefront of workplace transformation, we’re the company for you.

Help grow HqO's landlord and corporate footprint by providing a consultative approach to partnership

We are searching for a Sales Engineer who can support our sales team as we continue to develop a world-class pre-sales and solution consulting capability at HqO. The pre-sales consultant will be responsible for leading the product discussions throughout the sales cycle, delivering thought leadership to enable companies to transform their workplace experience through the application of technologies. They will work alongside the Account Executive to align the customer’s business objectives with technology solutions and demonstrate where their required capabilities are met with the components of the HqO platform.

This person will have a strong desire to join a growing team and make big contributions to our client engagement process, sales cycle, win rate, client satisfaction, and customer success. The ideal candidate should have a desire to take their career to new levels and master the complexities of our product and sales process in light of the required capabilities set out by our customers.

Responsibilities

• Develop and maintain expertise in feature functionality and practical application of all our product offerings

• Help companies across varying industries to understand and evaluate the technical capabilities of our products, leading evaluation cycles to gain product fit consensus.

• Understand and interpret prospective customer requirements, delivering customized product demonstrations to match customer needs

• Design, validate and document technical solutions to share with prospective customers

• Collect and analyze feedback from prospective customers to influence roadmap, collaborating with engineering, and product management teams to meet our prospects' business challenges and align with our internal business objectives

• Participate in RFI/RFP process and respond to technical assessments

• Maintain an expert level of understanding of the system capabilities and features to position and demonstrate the product in a compelling and captivating manner

• Effectively address and dispel customer objections to the proposed solution(s)

Qualifications

• Minimum of 5 years consecutive experience in a similar, presales or customer facing consulting role within a SaaS based organization

• Experience fully understanding technology platform capabilities

• Experience representing technical concepts to an audience of varying technical understanding

• Excellent verbal, written communication, customer service, and interpersonal skills

• Ability to build relationships with potential customers, understand their environment, and introduce new concepts to solve problems

• Proven ability to overcome sales obstacles, creative problem solving and technical objection handling

• A passion for problem solving and roll up your sleeves demeanor